Menu
Welcome to HajjOrUmrah.co.uk. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before making any bookings or using our services.
1.1. These terms govern your use of the HajjOrUmrah.co.uk website and the services provided by our company.
1.2. By using this website, you confirm that you are legally capable of entering into binding contracts and you accept these terms in full.
2.1. All bookings made through HajjOrUmrah.co.uk are subject to availability.
2.2. Prices displayed on our website are subject to change without notice. Once a booking is confirmed, you will receive an email with the details of your package and payment instructions.
2.3. Payments must be made in full prior to departure, following the payment deadlines provided in your booking confirmation.
3.1. Cancellations must be made in writing via email to our customer service team.
3.2. Cancellation fees may apply depending on the timing of your cancellation relative to the departure date.
3.3. If a cancellation is made due to unforeseen circumstances such as medical emergencies, we may require documentation to process refunds or changes to your booking.
4.1. Any changes to your booking must be requested in writing. We will do our best to accommodate requests, but changes may be subject to availability and additional fees.
5.1. It is the responsibility of the traveler to ensure they have the correct and valid travel documents, including passports, visas, and any other documentation required for Hajj or Umrah.
5.2. HajjOrUmrah.co.uk is not responsible for any travel disruptions due to incomplete or incorrect documentation.
6.1. HajjOrUmrah.co.uk acts as an intermediary between you and the service providers, such as airlines, hotels, and transport companies. We are not liable for any issues arising from the services provided by third-party suppliers.
6.2. We are not liable for any delays, cancellations, or other disruptions caused by weather, political events, or any other circumstances beyond our control.
7.1. Travelers are responsible for ensuring they are in good health and fit to undertake the pilgrimage.
7.2. It is advised to consult with a healthcare provider before traveling for Hajj or Umrah, especially if you have existing medical conditions.
8.1. Travelers are expected to conduct themselves respectfully and abide by the local laws and customs of Saudi Arabia.
8.2. HajjOrUmrah.co.uk reserves the right to terminate the travel arrangements of any customer whose behavior is deemed unacceptable or causes harm or discomfort to other travelers.
9.1. We strongly recommend that you purchase travel insurance to cover any unforeseen events such as medical emergencies, cancellations, or lost luggage.
10.1. Your personal data will be handled in accordance with our Privacy Policy. We are committed to protecting your privacy and will not share your information with third parties without your consent, except as required by law or to facilitate your booking.
11.1. HajjOrUmrah.co.uk reserves the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the site after any such changes indicates your acceptance of the new terms.
12.1. These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
If you have any questions about these Terms & Conditions, please contact us at:
Email: info@hajjorumrah.co.uk
Phone: +44 3338 809091
